ABOUT US

MOTOSURF STORE

We are an official JETSURF® dealer FOR northern Germany and the Netherlands
Jetsurf White IconHQ with showroom, service, administration and riding track nearby in Bad Oeynhausen, NRW
Jetsurf White IconVarious training and bestride locations
Jetsurf White IconMain sponsor of MotoSurf Club Germany e.V. team in MOTOSURF WORLD CHAMPIONSHIP

OUR CUSTOMER’S EXPERIENCE

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Sebastian Wendel profile picture
Sebastian Wendel
28 days ago
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Many thanks to the store, especially to Fabian Kuschel. I received fantastic support for my Adventure DFI Plus and received the necessary replacement parts within two days! Absolutely top-notch! ✌🏻

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Tom Schoenmann profile picture
Tom Schoenmann
68 days ago
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+0
I bought my used Jetboard Titanium DFI last Sunday. I then contacted motosurf by phone. Fabian is very, very nice. He gave me excellent advice even though I bought the board privately. Absolutely top-notch. Thanks, Fabian! The board is really awesome. Others should take note. ❤️❤️❤️👍👍👍👍👍👍👍👍🏄‍♂️🙏🙏🙏

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SAM'R profile picture
SAM'R
70 days ago
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Impeccable service! They responded to me late at night on WhatsApp and took the time to advise me. Extremely fast service, attentive to customers. I highly recommend them.

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JusticeForWangWang profile picture
JusticeForWangWang
71 days ago
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+0
Fast & Furioes exelent service👍👍 Thank you guys, realy THANKS❤️ im gonna need a lot of parts😁
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T D profile picture
T D
88 days ago
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Outstanding service and transparent advice – highly recommended! My first visit to the Motor Surf Store was for an upgrade: the installation of an Adventure Grille (which I can wholeheartedly recommend!). Even then, the team impressed me with completely transparent advice, valuable tips about the board, and a very welcoming atmosphere. When a problem arose with my board later, the support was an absolute 10 out of 10. I always had a dedicated contact person, very quick response times, and I received immediate assistance. I would particularly like to highlight the open communication regarding the cost-effectiveness of repairs. Costs were clearly calculated in advance, never exceeded, and the agreed-upon price range was usually not even fully utilized. During the repair process, I was always proactively informed of the current status, so there was no need for me to ask any questions. The problem was expertly resolved. I have never experienced such a smooth and professional process in any other workshop. Thank you for the first-class service!

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Stephanie Maria van Zandbeek profile picture
Stephanie Maria van Zandbeek
114 days ago
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+3
After making an appointment by phone, I got in the car and headed to Germany. A super nice showroom with all kinds of beautiful boards, from electric to petrol. From beginner to pro. Very clear explanations and answers to all my questions. I have had an Efoil for 4 or 5 years, but am now going for a JETSURF® CRUISER DFI. I took the board to the workshop, got it ready to go, and received a very clear explanation; even extra options (knee pads, arm straps) were added. This company is super easy to reach. The explanation over the phone was also great. I had started my board incorrectly and had a minor error message, but this could simply be resolved via a FaceTime call. They have a lot of patience! Thanks for that! Very satisfied, a satisfied customer from the Netherlands who hopes to get better on the board than the owner of this store! One small addition: they also offer lessons after purchasing a board (believe me, it is necessary).

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Lukas hosemann profile picture
Lukas hosemann
119 days ago
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+0
The team is simply fantastic! Test drives, buying and selling are carried out with the perfect blend of professionalism and friendliness 👍🏻

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laureen thellin profile picture
laureen thellin
145 days ago
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Pierre Ceur profile picture
Pierre Ceur
154 days ago
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Fabian is super responsive, knowledgeable, and truly understands what great customer service looks like. He goes above and beyond to help with any request. Shipping was incredibly fast, and the whole experience was smooth and reliable from start to finish. I only wish more businesses operated this way—it would make a huge difference. Highly recommended.
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Guy profile picture
Guy
215 days ago
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Excellent advice and a great board!

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Kaan Unsal profile picture
Kaan Unsal
367 days ago
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best services fast cargo thank you
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Fabian Zeder profile picture
Fabian Zeder
367 days ago
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I would like to sincerely thank the MOTOSURFSTORE support team! Fabian, in particular, provided incredible support on the phone with his extensive expertise, patience, and friendliness. His vast knowledge and clear, straightforward assistance were truly invaluable. This is exactly what perfect customer service should be – fast, competent, and with genuine enthusiasm for the product. Thank you so much, a definite 5 stars!

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Jens Schumann profile picture
Jens Schumann
372 days ago
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Fantastic service and outstanding expertise from the introductory course and test drive to the purchase process! A huge thank you for the first-class and pleasant consultation, instruction, service, and support. Top-level technical know-how combined with a friendly and courteous approach. Just what you want! Thank you!

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Alex profile picture
Alex
387 days ago
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Unreserved recommendation! When it comes to jetsurfing, Motosurfstore is the absolute top address – primarily thanks to Fabian, whose expertise and know-how in this field are truly unique. The advice, instruction, service, and support are on a next-level level, rarely found these days. Technically top-notch, yet personal, honest, and absolutely customer-oriented. From the first contact to the handover, I felt perfectly taken care of – Fabian takes his time, answers all questions, and knows every detail. 🔁 I would gladly buy from them again and can warmly recommend Motosurfstore to anyone interested in jetsurfing. ➡️ 5 stars aren't enough!

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Arnie Arnie profile picture
Arnie Arnie
397 days ago
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Great team. I feel well taken care of there, they keep their promises, I would buy from them again anytime, keep up the good work. Thank you.

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Infinity Boat Charters profile picture
Infinity Boat Charters
407 days ago
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We contacted Fabian from Jetsurf and he was absolutely amazing to deal with. He was really knowledgeable about the parts we needed and his client service was impeccable. Within minutes he had what we needed ready to be shipped and within a few days we received everything. I highly recommend using this company and their service. They made what started out as quite a difficult task so easy. Thank you so much for all your efforts I will definitely be using your services again!!!
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*FRITTENBUDE* profile picture
*FRITTENBUDE*
480 days ago
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I needed replacement parts for my board, contacted them via WhatsApp, and received very professional and friendly advice. After ordering the parts, they were delivered the very next day! I can highly recommend them. Thank you so much!

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Lars Lilienthal profile picture
Lars Lilienthal
519 days ago
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Very friendly and helpful service regarding my order, and prompt delivery too! Top-notch 😊

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Waldemar Stein profile picture
Waldemar Stein
575 days ago
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Matthias Becht profile picture
Matthias Becht
580 days ago
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Absolutely fantastic, it couldn't be better. I bought a used board and had a few questions about JetSurf, which were answered very kindly over the phone. Then I needed a new starter motor, which arrived within two days. I would gladly give more than five stars.

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Kriton H profile picture
Kriton H
767 days ago
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Absolutely excellent store for its support, quality of service, communication , expertise and experience and of course the products themselves. Thank you Fabian.
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wilcapestcontrol profile picture
wilcapestcontrol
777 days ago
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Good explanation over the phone

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Antonio Alzamora Frontera profile picture
Antonio Alzamora Frontera
793 days ago
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From Spain Service, quality, attention, 100 x 100 recommended, I had to purchase some products and they solved it for me in 5 minutes via WhatsApp and later sent just to say the best web service
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Car Sten profile picture
Car Sten
795 days ago
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Fantastic and friendly communication via WhatsApp, email, and phone! From the detailed consultation to delivery, it took exactly one week. The only faster option is to pick it up in person. Keep up the great work! A+

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Lee-Roy Dederichs profile picture
Lee-Roy Dederichs
802 days ago
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I can keep this very short. I saw a Jetsurf at a friend's place a week ago and was instantly hooked. A week later, I was already on the water. Why? Because Fabian and Lux from Jetsurf are great guys, they gave us fantastic advice, and the whole atmosphere in the shop and with the team is great. Top-notch! 👍🏼 👍🏼👍🏼

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Mike Kramer profile picture
Mike Kramer
811 days ago
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Excellent advice when you have a problem!! I contacted them via WhatsApp because my Jetsurfboard wouldn't start! Well, we'll see, so far I'm getting really good help 🥳 Now it just needs to work, but I think I'm in good hands. Keep up the great work! 💯

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DE-BIKES GmbH profile picture
DE-BIKES GmbH
824 days ago
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While searching for a jetsurf board, I ended up at JetSurf Club Germany. I spontaneously took a taster course there, which was perfectly organized and a blast. The guys' subsequent expert advice was incredibly helpful in choosing my board, and I was able to take it home with me right away. I highly recommend that anyone interested in this sport get in touch. Simply top-notch! 👍👍

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A. Schött profile picture
A. Schött
839 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Super friendly contact, excellent online purchase process, fast delivery, everything perfect. I would definitely buy from them again 😄

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Michael Arnold profile picture
Michael Arnold
884 days ago
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We bought a JetSurfSki at a trade fair in Berlin and contacted the JetSurf Club before using it for the first time to ask some questions. Right from our first meeting, we felt like old friends, and they immediately got our board up and running for the first time. We'll be booking a beginner's course and will definitely join the club. They were both incredibly friendly and knowledgeable.

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Manfred Pelkmann profile picture
Manfred Pelkmann
886 days ago
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You feel very well taken care of here! The people are incredibly open-minded and competent, and they know what they're doing. They don't give up until the right solution is found. I can recommend them without hesitation.

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yano vankersbilck profile picture
yano vankersbilck
887 days ago
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+2
Super friendly, helpful, lots of stock. Great tips and tricks on how to care for your plate. Very reliable.

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saturn saturn profile picture
saturn saturn
1030 days ago
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Fast delivery in perfect condition and perfect telephone training. Thank you!
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Universe U profile picture
Universe U
1129 days ago
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+2
Great to deal with! I purchased a Jetsurf board from this store, product was as described shipped in original packaging, all in perfect condition. Good product support as well answering all questions on WhatsApp on a timely manner. 100% recommend!
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patrick hoyer profile picture
patrick hoyer
1175 days ago
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Top
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Tobias Stöhr profile picture
Tobias Stöhr
1191 days ago
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I bought a used Jetsurf there. The contact was extremely friendly and competent from the very beginning. This didn't change after the purchase; they were always helpful and attentive.

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Andre Goldapp profile picture
Andre Goldapp
1193 days ago
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Five stars for service! Excellent availability, expertise, and my vacation was saved because the correct replacement part for the binding was sent immediately. Thank you and keep up the good work!

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Sascha Fecher profile picture
Sascha Fecher
1228 days ago
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Excellent service, outstanding expertise, and top-notch advice. Thank you so much!

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Brigitte Ritter profile picture
Brigitte Ritter
1235 days ago
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Excellent service, competent and friendly advice. Fast shipping. The team there really knows their stuff and is dedicated. I'm extremely satisfied. Thank you so much!

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David Meireles profile picture
David Meireles
1243 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
excellent services, responds very quickly and available, I recommend 100%
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Dirk Grotzfeld profile picture
Dirk Grotzfeld
1244 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
An absolutely trustworthy partner in all aspects of MotoSurf. Competent, helpful, and dedicated to fulfilling the wishes of everyone who has fallen in love with this wonderful sport. For me, number one in the scene.

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Mario Heilmann profile picture
Mario Heilmann
1245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing service. Among the best I've ever experienced. I'd use them again anytime. Thank you.

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Fabian Pusch profile picture
Fabian Pusch
1245 days ago
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Top service, great guys, always competent and very, very friendly. I can absolutely recommend them 😀

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Roland Dorfner profile picture
Roland Dorfner
1245 days ago
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If you want to buy a motherboard or parts, this is the place to go!! There's no one more competent and honest. Thanks for your support!

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Stromberg Jens profile picture
Stromberg Jens
1245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A truly highly competent team, fast processing and a great partner when it comes to motosurfing.

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Paul Haase profile picture
Paul Haase
1245 days ago
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+0
Excellent service :-) Top quality… Highly recommended

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Mickey Mouse profile picture
Mickey Mouse
1245 days ago
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Friendly, competent team; always helpful; ready to assist with advice and support; extensive product range; fair prices; unique in the motosurfing sector; highly recommended without reservation 🤙

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Joachim Mund profile picture
Joachim Mund
1245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional and with personalized advice on all things MotoSurf. They prioritize not only sales but also excellent service. I was extremely satisfied with my purchases. This makes the hobby even more enjoyable.

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Philipp Rowald profile picture
Philipp Rowald
1245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The service, expert advice, and professional assistance are highly recommended. Fast, clean, and first-class work.

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C profile picture
C
1247 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very fast shipping and delivery.

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Christoph Gergolla profile picture
Christoph Gergolla
1529 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The number one in motorsurfing 😎🤙🏼

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SHOWROOM & SERVICE

VISIT OUR MOTOSURF STORE

An der Loher Mühle 4
32545 Bad Oeynhausen
Germany

PLEASE MAKE AN APPOINTMENT PROIR YOUR VISIT

MOTOSURF COURSES

TEST RIDE

OUR LOCATIONS OFFER THE PROGRAMME
Jetsurf Logo IconCourses BRONZE, SILVER and GOLD
Jetsurf Logo IconRace Training with the GERMAN MOTOSURF TEAM participating in MotoSurf World CHampionship
Jetsurf Logo IconMake a test ride with a JETSURF® board
Jetsurf Logo IconVarious training locations

MORE INFO

CONTACT

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DATA PROTECTION

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IMPRESSUM

You can find the impressum here.

DISCLAIMER

The wa to the disclaimer

TERMS AND CONDITIONS

Terms and conditions

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MotoSurf Certified

MotoSurf Certified

This board has been professionally inspected and prepared.

  • Full technical inspection
  • Engine checked
  • Software verified
  • Wear parts inspected
  • Ready to ride
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